False Start

False Start

Marketing Advice

Should you leave your job?

I can’t answer that, but here are four marketers on why they left theirs.

Kate Citron's avatar
Kate Citron
Apr 16, 2025
∙ Paid

Recently, I’ve received several questions about the “right” time to leave a role. Career decisions are highly personal, so generic advice can hurt more than it can help.

To illustrate my point, I’ve asked four successful marketers to tell us about a job they left and why. Read on to hear the feelings, thoughts, and experiences that propelled them forward in their career. Pay attention: what feels familiar?

Hi Katie, Chenaya, Michelle, and Ali!

If nothing else, I hope these interviews help you trust your unique decision-making process. What matters most is that your choice to stay or leave feels authentic to you.


Ali Kriegsman Headshot
Photo by Eva Zar

Ali Kriegsman

What role did you leave?

I was the CMO of a fragrance startup and joined the company full-time a year and a half after it had launched after consulting for the founder.

What stage was the company at the time?

Seed stage.

Why did you leave?

My reasons were twofold: first, a stark difference in values. I've been in the game for ten years now. I sold my first company, which supported thousands of e-commerce businesses, and I've seen a lot. I also have my intuition, my definition of right and wrong, and my take on what's passable in this vague, hazy world of venture capital.

As for reason two, I wasn’t given enough latitude to do my job. I think the best leaders let their people rip, you know what I mean? I don't operate well in a controlling environment, and I don't like being micromanaged. Since I had initially worked with the company as a consultant, I made an educated guess about how the dynamic might feel in a full-time partnership capacity. My educated guess was wrong. You live and you learn.

What did you do after, or what are you doing now?

Now, I'm a mercenary-for-hire. I excel when building a website from scratch with a visionary founder, a designer, and a dev. I also consult for many incredible skincare brands, helping them run their influencer marketing programs. I built an insane creator program at the company I left, seeding 350 perfumes to TikTok creators and increasing our site traffic by over 800% in two weeks, so I'm trying to bring what I’ve learned to my consulting practice.

What I'm most proud of, though, is my Substack and fiction thriller, which comes out September 17. It's inspired by my time in Silicon Valley and compels readers to question the purity of their ambitions, the health of their most intimate relationships, and whether we really know each other - or ourselves.


Chenaya Devine Milbourne Headshot

Chenaya Devine Milbourne

What was the role?

I was the AVP of Global Marketing for Makeup at IT Cosmetics.

What stage was the company at the time?

When I joined, IT Cosmetics was recently acquired by L’Oréal. It was in what I’d describe as the “strategic integration” stage — transitioning from founder-led to embedded within a global organization.

Why did you leave?

I’m incredibly grateful for my time at L’Oréal because of the training I received and the inspiring leadership team. I ended up leaving in 2020 after I received an offer I couldn’t refuse: the opportunity to join Glossier as Director of Product Marketing.

I once received advice that’s stuck with me — when considering a career move, it’s wise to only change one or two out of the “big three”: category, function, and company. The role at Glossier presented opportunities to build skills in a different type and size of organization while allowing me to lean into my functional and category expertise. Ultimately, what pushed me to make the move was knowing the experience I would gain at Glossier was something I couldn’t replicate at L’Oréal.

What did you do after, or what are you doing now?

After spending over five years immersed in startups, I work in a fractional and consulting capacity, partnering with high-growth start-ups and established brands. I’m incredibly grateful—and fortunate—to be able to do this work, which has been made possible in large part by the relationships I’ve built throughout my career in the beauty industry.

One piece of advice I always share: when it’s time to move on from a role or company, do everything you can to leave on the best possible terms. Industries are often smaller than they seem, and the relationships you build today can open unexpected doors tomorrow.

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